Question 1

Trouble With an Order?

Accepted Answer

email Chase@ChasePacksTCG.com for Questions, Cancellation Requests and More

If inquiring about an order, please include your 5-Digit Order Number as the Subject Line

Question 2

Cancellation Policy 6% Processing Fee

Accepted Answer

You May Request a Cancellation 24 Hours Before We Ship Your Order. Cancellation Requests Sent Later May Be Missed! There is a 6% Processing Fee That Will Be Automatically Deducted From Your Refund. By Requesting a Cancellation, You Agree to These Terms.

Email Chase@ChasePacksTCG.com with "CANCEL ORDER ....." as the Subject Line

Question 3

Return Policy

Accepted Answer

Due to the nature of sealed product in the TCG industry, we do not offer returns.  That said, if something arrives damaged or not as described, send us an email and we'll make it right | Chase@ChasePacksTCG.com

Cancellations can be requested prior to shipment but are subject to a 6% cancellation fee. This fee will be deducted from the refunded amount. This covers the non-refundable payment processing fee we are charged when the initial transaction is made.